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Frequently Asked Questions

98bet FAQ — Answers to All Your Questions

Everything you need to know about registration, login, deposits, withdrawals, bonuses, and gaming — all in one place. This page is your go-to resource whenever you need help.

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Quick facts about 98bet

The most important highlights at a glance.

Free Registration

Opening an account on 98bet is completely free. Complete registration in just 2 minutes and start enjoying all the benefits.

Secure Transactions

All deposits and withdrawals are fully secured with SSL encryption and advanced security technology.

Fast withdrawals

Withdraw your winnings as fast as possible. Easy payments via mobile banking and bank transfer.

Attractive bonuses

Welcome bonuses, cashback, reload offers, and regular promotions make your gaming experience even more rewarding.

24/7 Support

Our live chat support team is always ready to help with any issue. Expect fast and effective solutions.

Mobile App

Play from anywhere with our Android and iOS apps. Simple interface, fast loading.

Registration FAQs

To register on 98bet, you will need your Full name, Bangladeshi mobile number, email address, and password Required. If you have a referral code, you may enter it as well — though it is optional. Providing accurate information is important, especially your mobile number, as the OTP verification will be sent to that number.

Yes, to register at 98bet you must be at least 18 years Is required. We believe in responsible gaming. Underage accounts will be closed during the verification process.

No. Each individual is only allowed one account permitted. Attempting to open multiple accounts using the same mobile number, email, or device will result in all accounts being suspended and funds may be forfeited.

OTP received on your mobile after registration Initial verification via OTP is required. For large withdrawal amounts, additional identity verification (KYC) may be requested — in which case a copy of your national ID will be needed.

Login FAQs

On the Login page "Forgot Password?" option. Enter your registered mobile number or email and an OTP will be sent to you. Verify it and set a new password. The whole process takes just 2 minutes.

Entering the wrong password too many times will temporarily lock your account. Please wait a while or reset your password. If the issue persists, contact our Via Live Chat Support Contact us — your issue will be resolved quickly.

Download page Install the app from there. Open the app, tap "Login", and enter your mobile number and password. In the app, Fingerprint login can also be You can activate it for even faster access next time you log in.

Deposit Questions

After logging in On the deposit page Go ahead. Choose your preferred payment method — mobile banking or bank transfer. Enter the amount and follow the instructions. Deposits are usually Within a few minutes is credited to your account.

Minimum and maximum deposit limits vary by payment method. For mobile banking, the typical limit is Minimum BDT 500 starting from. For the exact limits, please visit Deposit page or contact support.

Your balance is usually updated within 5–15 minutes. If it takes longer, please contact our Via Live Chat Support Let us know. The issue will be reviewed and resolved promptly.

Withdrawal Questions

Most withdrawal requests Within 15 minutes to 24 hours Are processed within this time. Processing time depends on the payment method, amount, and verification level. For the fastest withdrawals, make sure your account is fully verified.

Yes, to withdraw winnings from a bonus, specific Wagering Requirements (Rollover) Must be met. Bonus terms vary for each offer — details On the Promotions page You will receive it. Winnings from your own deposits can be withdrawn directly.

Common reasons for withdrawal rejection include: unverified account, unmet wagering requirements, or incorrect payment details. You will be informed of the reason for rejection. Contact our Support Team Contact us.

Bonus & Promotion FAQs

After Completing Registration On your first deposit The welcome bonus will be automatically credited to your account. For full details on the bonus amount and terms On the Promotions page You will receive it.

Share your referral code with a friend. When they register and deposit using that code, you will receive Referral Bonus You will receive it. The more friends you refer, the more bonus you earn. Details On the Promotions page for details.

The weekly cashback offer returns a portion of your total losses back to you. Every Monday, the previous week's cashback is automatically credited to your account. The more you play, the more cashback you earn.

Gaming Questions

98bet offers Sports Betting (cricket, football, tennis, and more), Fish Game, Game Lobby (slots, Live Casino, table games) and hundreds more. New games are added regularly.

If you lose connection, our servers save the state of your bet. Once you reconnect, the game result will be accurately reflected in your account. No bets will be lost. If you experience any issues, please contact support.

With live betting, you can place bets in real time while a match is in progress. Odds change in real time Based on the match situation. On the Sports page to view ongoing matches and place your preferred bets.

On the Fish Game page and choose a game to load. Various fish and sea creatures will appear on screen — shoot to catch them and earn points. Bigger fish give more points But they take more shots to catch.

App & Technical Questions

Download page You can download both the Android and iOS versions of the app for free from our site. If you can't find it on Google Play or the App Store, you can download the APK directly from our website.

To install the APK on Android, go to Settings and enable "Unknown Sources" or "Install Unknown Apps" Activate it. On iOS, after installation go to Settings → General → VPN & Device Management and trust the app. If you have any issues, contact support.

Yes, the 98bet website is fully Mobile-Responsive. Even without downloading the app, you can access all games and features through your mobile browser (Chrome, Safari, Firefox). That said, the app delivers a smoother experience.
Quick Links
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Support Contact
Telegram
@98bet_support
Live Chat
24/7 Active
Response time: Usually within 5–10 minutes.
Security Information
SSL 256-bit encryption
Two-factor authentication (2FA)
Information is never shared with third parties
Regular Security Audits
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